How To Respond To A Question You Don’t Know

I’m sure you’ve been in a situation like this.

So, at a meeting or maybe in an interview, somebody asks you a question.

And then you realize that you don’t know how to answer it.

Not because you’re dumb, but because it’s very unexpected.

Now, this happens to everyone. Doesn’t matter if you’re an intern or a manager.

We just can’t avoid these unexpected questions.

Okay, now, when you don’t know an answer to a question, it’s ok to say you don’t know. You see, there’s nothing wrong with admitting that.

I mean, it’s even better to say you don’t know than try to say something clever, which usually makes you look bad.

But you see, being too dependent on answers like “I don’t know” or “Let me figure that out first,” it can put you in a bad position.

Before we go on let me introduce to you this LIG review, an article on how he handle the situation of failure and rose again.

So today, I’m gonna talk about how you can do in these situations.

I’m gonna share with you other ways handle questions you don’t know the answer to.

Of course, without sounding incompetent.

Okay, so here’s an example.

Let’s say you were asked, what’s the best way to improve the team’s productivity.

But you haven’t really thought about it. So it stumps you.

Alright, here’s what you can do,

Instead trying to remember past experiences to help you answer,

You could try looking forward. Try to visualize and think in present.

So, you’ll come up with a more relevant, more authentic answer.

Alright, so here’s another example,

Let’s say you were asked to explain something outside your role.

For example, you’re in product development, but then a client asks you a sales question.

Well, instead of saying it’s not your job or changing the topic, you can still offer your insight.

You can say that you don’t work in sales, but from what you know in your role, you can share which developments made an impact to your company’s sales.

You see, it might not be the answer they’re looking for, and that’s ok. You can use this as an opportunity to first, offer value, and second, to show your expertise.

Alright, so, what if you really have no idea how to answer the question?

For example, you work in marketing, and your supervisor asks why the campaigns aren’t performing well.

And you really just haven’t figured it out.

Here’s what you can do.

You can be honest. Say you don’t know the reason yet.

But at the same time, you can also show that you’re committed to it.

You can say, “I know this is gonna help us a lot, so I’m gonna come up with a plan to figure out the real cause.”

And then actually do it. You can follow up with your supervisor. And then, when you’re ready with your answer, you can finally present it.

You see, showing this kind of commitment, it’s gonna show that their question matters to you.

Now, remember, it’s not usually about giving the right or wrong answer.

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